Privacy & consent
The Hub follows privacy-minimising principles appropriate to South African users and aims to handle personal information consistently with POPIA.
POPIA-minded
Emille Van der Merwe, sole proprietor trading as Hub4Communities, is the responsible party and head of this private body. The operating locality is Montagu, Langeberg, Western Cape, South Africa. The electronic address for privacy notices, requests and complaints is langebergcommunityhub@gmail.com.
The form collects the details needed to review and respond: name, private phone or email, town, dates, source, submitted content, consent choices, and a pseudonymous anti-abuse fingerprint. The public form no longer accepts file uploads.
The public form is for submitters aged 18 or older. Children must not submit directly. Identifiable information about a child may be supplied only by the child’s parent or legal guardian with prior, specific consent, and only when necessary. Do not include a child’s home address, identity number, school identifier, health details or other sensitive information. Child photos are never accepted through the public form.
Information is used to secure and operate the form, moderate and verify a submission, reply, format approved information, route it to the relevant Hub destination, make corrections, and keep limited evidence of consent or serious incidents. Processing is based on consent and the Hub’s legitimate moderation and safety interests, subject to POPIA.
Using the form is voluntary. Required fields are marked and at least one private reply method is needed; without them the Hub cannot verify or respond and will not accept the record. Publishing contact details is a separate optional choice that is off by default.
Accepted records are stored in the Hub’s access-controlled website hosting database and are visible only in the signed-in operator queue. OpenAI Sites and Cloudflare provide website hosting and security; Google provides the Hub email service; Meta/WhatsApp receives information only when a user opens or uses its service or when approved content is posted there. These providers may process information outside South Africa where lawful safeguards apply. Nothing is published automatically, and private contact details are not published without separate consent.
Unpublished form records are retained for up to 90 days and then removed by automated maintenance. Legacy private image links stop working after 30 days and expired legacy objects are removed by maintenance. Approved public content may remain while it is accurate and useful. A complaint, security incident, legal duty or necessary consent record may justify limited longer retention.
Email langebergcommunityhub@gmail.com to ask whether the Hub holds your information, request access or correction, object to processing, withdraw consent, or request deletion where applicable. Include the submission reference if available. Reply STOP to opt out of future direct marketing on that method.
Raise a privacy concern with the Hub first at langebergcommunityhub@gmail.com. You may also lodge a POPIA complaint with South Africa’s Information Regulator using its official complaint process or at POPIAComplaints@inforegulator.org.za.
Use the correction form or email the Hub. Do not send passwords, OTPs, full ID numbers or unnecessary sensitive documents. Information Regulator ↗
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